Helpful answers, before they settle in.

We deliver only to the contiguous 48 United States. Alaska, Hawaii, US territories and military addresses are excluded.

Allow 1–3 business days for processing, followed by an estimated 4–12 business days in transit. Business days exclude weekends and US holidays. See our Shipping Policy for delays and tracking.

Standard shipping is free on merchandise subtotals of $59 or more, before applicable tax. Below $59, standard shipping is $6.99.

Measure your pet in their usual sleeping position and compare the selected option’s dimensions. Do not choose by weight alone. Outer dimensions include the bed’s walls; see the Size Guide.

A cave may suit a pet that already chooses covered resting spots. An open mat or sofa gives more visibility and easier access from the front. Keep a cave entrance clear and allow your pet to come and go freely.

Only machine wash when the product’s care details or attached label permit it. Removable does not automatically mean machine washable. Keep filling dry unless the instructions explicitly allow washing, and dry all parts fully before use.

Contact us before ordering if your decision depends on an unlisted detail. We do not infer inner sleeping dimensions from external size or from photos.

Standard returns must be unused, clean, free of hair, odors and stains, and in the original packaging. Request a return within 30 days of delivery. These conditions do not prevent reporting an item that arrived defective, damaged or incorrect.

Email support@funnestbeds.com with your order number and, when possible, photos of the item and packaging. We cover return shipping for quality problems, wrong items and shipping damage.

Allow 3–5 business days for inspection after a return arrives. After approval, we initiate the refund to the original payment method. Your bank or payment provider controls when it appears. See the Refund Policy.